̨Íåswag

To Our Valued Dealers,

Month-end is upon us, and we understand the immense pressure you’re under, especially with the recent disruptions. We know firsthand the overwhelming volume of manual processes and paperwork you’re handling right now, and we recognize the additional challenge of reconciling these tasks once your systems are back online. ̨Íåswag is here to help you navigate this difficult period and ensure you can continue to operate efficiently.

Here’s how we can support you:

• Service ̨Íåswag: Our Direct Hit and MPI tools are designed to assist with repair estimates, customer communications, and documenting the entire repair process, including parts and labor sales. These tools are here to help you maintain your service operations seamlessly during this period. Additionally, our MPI dealer customers can create repair orders (ROs) and run job estimates within the platform, ensuring that you can keep your service department running smoothly.
• Sales ̨Íåswag: Our CRM, Desking, and Titling solutions are here to support your sales operations. Our CRM and Desking tools allow you to manage deals, communicate with customers, and document the complete car sale process. Once your DMS is back online, our CRM system will enable you to push deals back into the DMS, saving you valuable time on manual entries. For dealers in need, we have been able to create Purchase Order Agreements and Presentation Sheets that allow the sales process to function efficiently through the CRM. Furthermore, our proactive collaboration with state DMVs has allowed our state and national titling solutions to provide vital online services for motor vehicle registration and titling, ensuring that you can continue to process these essential tasks without interruption.

We understand the urgency and immediacy of your needs. Our team is committed to working alongside you to minimize the impact on your operations and help you deliver exceptional service to your customers.

Please do not hesitate to reach out to us for support or with any questions you may have.

Best regards,

Amanda Acio
SVP, Sales
̨Íåswag
[email protected]